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Frequently Asked Questions
About Civil Service Exams

How do I know what you are currently testing for?

We list all current job vacancies on our website on the Recruitment and Employment Information page. The postings are broken into sections:

Open and continuous testing: are those titles which we test for throughout the year and do not mean that there are current vacancies.

Current Vacancies: are those titles for which we have a vacancy. All titles in this section have a deadline by which you must apply in order to be considered for testing. Applying by the deadline means submitting an online application and an online exam request by the Closing Date on the vacancy.

Temporary Upgrades: are those titles for which we have a vacancy and in order to request an exam, you must be a University of Illinois at Urbana-Champaign employee who is currently working within the promotional line for that classification and interested in a temporary upgrade.

Seasonal Postings: are those titles in the crafts and trades section that we test for on a quarterly basis. However, there may be no vacancies at the time of the posting.

Below is a link to the webpage showing what we are currently testing for:
http://www.pso.uiuc.edu/employment/Recruiting/RecruitInfo1.html
 
How many requests may I submit at any one time?
For those classifications listed under the open and continuous testing section, applicants are allowed to have only one exam request pending and/or scheduled at a time. Once you have been notified of an exam date or of a denial of your request for cause (i.e. - lack of minimum qualifications), you may submit another request.

For those classifications listed under the current vacancies, temporary upgrades or seasonal postings, you are allowed to request as many exams as you qualify for.
 
Why hasn’t my exam been scheduled yet?
Exams are scheduled based on several factors: volume of exam requests received; availability of testing slots and equipment (computers). You will be sent an exam date through U.S. Mail approximately 1 ½ - 2 weeks before your exam appointment. For exams for posted vacancies, you will also receive an exam date notification by email. 
 
What can I bring with me to my exam?
You may use a resume, transcript, staff development course listing and/or any applicable license(s)/certificate(s) for reference purposes. You may use your own hand-held, battery-operated calculator. It will be your responsibility to bring any of these items.
 
How long will it take me to take my exam?
Generally, exams may take up to four hours.
 
Are there any Study Guides to help prepare for the exam?
The State Universities Civil Service System does not provide study guides for their exams. For the clerical area we can suggest that you refer to the Gregg Reference Manual.
 
Once I take the exam, when will I get my score?
You should receive your score via U.S. mail within three weeks after taking your exam.
 
What’s a good score for an exam?
Usually a minimum score of 70 is required to pass an exam. A 100 is the highest score you can attain unless Veterans Preference Points are added (see question below). When you receive your score in the mail, it will indicate your rank on the register on the date your score was entered in our computer system.
 
Can I find out what I missed on my exam?
Follow the instructions "for questions regarding score accuracy" listed in the mailer you will receive containing your exam score.
 
Can I retake my exam?
You can retake (rewrite) an exam three times during a 12-month period. There must be at least one month between rewrites.
 
How often are exams given?
Our normal testing schedule is Monday-Friday with exams administered twice a day at 9:00 a.m. and 1:00 p.m.
 
Do you offer Saturday or evening exams?
No. Exams are administered only during normal business hours..
 
Where do I go to take my exam?
Exams are administered at Staff Human Resources (SHR), 52 E. Gregory Drive, Champaign, IL 61820.
Click here for map
.
 
Where do I park while I’m taking my exam?
Metered parking is available in front of the SHR building on Gregory Drive and other nearby streets. The meters take quarters, dimes and nickels.
 
What if I’m late or miss my exam?
Latecomers are not admitted. For those classifications listed under the open and continuous testing section, you may reschedule. Those classifications listed under the current vacancies, temporary upgrades, or seasonal postings sections CANNOT be rescheduled. A pattern of canceling, rescheduling or failing to keep exam appointments may result in your disqualification for employment consideration at the University.
 
Can I take more than one exam?
For those classifications listed under the open and continuous testing section, applicants are allowed to request only one exam at a time and when notified of a test date or if denied admittance due to lack of qualifications, you may submit another request.

For those classifications listed under the current vacancies, temporary upgrades, or seasonal postings, you are allowed to request as many exam as you qualify for.
 
When I pass my exam, when will I be scheduled for an interview?
The top three persons on a register are notified when a vacancy occurs. You will be notified by U.S. mail if a vacancy occurs and your score is high enough to become a candidate for an employment interview.
 
What if I’m a Veteran of the Armed Forces?
Eligible Veterans may receive 3, 5 or 10 bonus points to be added to passing Original Entry exam scores. To apply, you must complete an application for Veterans Preference Points and attach required documentation and submit to SHR.
Veterans Preference Points Application Form (PDF Format) which requires Adobe Acrobat Reader
 
How do I receive additional points on my exam?
Only eligible Veterans of the Armed Forces may receive bonus points.
 
Can my exam score be transferred to another State University in Illinois?
You may request to have an active exam score transferred to other places of employment governed by the State Universities Civil Service System of Illinois. Check with the institution in advance to determine if they use the classification.
 
What if I have a conviction?
Having a conviction record is not an automatic bar to employment. Background investigations are conducted on persons listing conviction records on applications and on persons hired into designated job classifications.
 
What if I retake an exam and get a lower score?
We always retain the higher score on the register.

The University of Illinois is an Affirmative Action/Equal Opportunity employer

Copyright © 2008 University of Illinois at Urbana-Champaign
Maintained by Staff Human Resources
Mark Overmier................... zorkahn@uiuc.edu
Last Update: 01/07/2008